Hello! My name is James Flowers.

A results-oriented professional with over 12+ years of experience leading teams and delivering successful projects. My background in project management has equipped me with strong communication, problem-solving, and decision-making skills, all of which are crucial in my current role as a Principal Privacy Engineer at Comcast.


In this role, I work closely with executive leadership to shape privacy strategy, ensuring that privacy isn’t an afterthought but a core business priority. I drive initiatives that align regulatory compliance with business objectives while fostering a privacy-first culture across teams.

 

A little bit of my story

My professional journey began in 2011 as a Director at an online non-profit, where I led strategic initiatives for digital community engagement.


Prior to that, I managed technical operations as a Webmaster, overseeing website infrastructure, software, and community platforms.


    In 2013, I transitioned to Apple Inc., where I led privacy initiatives within AppleCare’s support operations, ensuring compliance with Apple’s stringent data protection policies. I collaborated with engineering, product, and legal teams to refine privacy best practices and advised on data governance, access controls, and regulatory alignment across Apple’s customer support ecosystem.


    These experiences provided a strong foundation for my move into privacy engineering. As a Principal Privacy Engineer, I now apply my expertise in regulatory compliance and privacy-first product development, collaborating with executive leadership to drive forward-thinking privacy initiatives.

Education and awards

EDUCATION

  • Community College of Philadelphia - 2012
  • Austin Community College 2008 - 2011

AWARDS

  • AppleCare Excellence Award 2022
  • Recognized by Apple for technical expertise, outstanding service, and contributions to AppleCare’s customer experience and support operations.

My experience so far

SKILLS

With expertise spanning privacy engineering, regulatory compliance, and technical project management, I specialize in bridging the gap between business objectives and privacy best practices. My core competencies include:


  • Privacy Engineering
  • Privacy-by-Design (PbD)
  • Privacy Frameworks & Regulations (e.g., GDPR, CCPA, COPPA)
  • Privacy Impact Assessments (PIAs)
    • Privacy Threat Modeling
    • Data Governance & Management
  • Team Management
  • Project Management




WORK


  • Comcast - Principal Privacy Engineer
  • I lead the development of privacy-forward products while collaborating with executive leadership to embed user privacy as a foundational pillar of our strategy. Leveraging expertise in evolving regulations and privacy technologies to proactively mitigate risks and shape the future of privacy within the industry.


  • Apple, Inc. - Sr. Privacy Manager
  • Led privacy initiatives within AppleCare’s support operations, ensuring alignment with Apple’s data protection policies and regulatory requirements. Collaborated with cross-functional teams, including engineering, product, and legal stakeholders, to enhance privacy practices across support workflows. Advised on data governance, access controls, and retention policies for Apple ecosystems. Partnered with executive leadership to drive privacy-focused improvements, ensuring AppleCare’s services upheld Apple’s commitment to transparency and user control over personal information.

  • Jameweb -  Founder
  • Providing digital strategy, web governance, and workflow optimization for businesses, online platforms, and community-driven initiatives. Jameweb serves as an umbrella brand for consulting, digital infrastructure development, and independent projects, leveraging technology to create scalable and engaging online experiences.


  • St. Pixels, Ltd. - Director
  • Served on the board guiding the vision and mission of the online community. Led governance initiatives, overseeing company policies, legal compliance, and operational performance. Managed website development, software infrastructure, and digital assets that enabled an interactive and immersive worship experience. Appointed and supported Leadership and Hosting teams for online services, discipleship groups, and community engagement. Collaborated with fellow directors to foster innovation, creativity, and inclusivity within the platform.

How can I help?

With years of experience leading complex privacy initiatives, I help organizations implement privacy-by-design principles, manage risk assessments, and develop scalable digital strategies. Whether you’re looking to enhance privacy compliance, threat modeling, or project execution, I bring expertise in:

Privacy
Lifecycle
Development

Leveraging expertise in developing comprehensive privacy strategies, fostering seamless collaboration across teams, and  implementing robust risk management practices to ensure a secure and privacy-focused environment.

Privacy
Threat
Modeling

Specializing in Privacy Threat Modeling to identify, analyze, and mitigate privacy risks in software and systems. My approach integrates seamlessly into the Privacy Development Lifecycle, ensuring robust protection of user data from design through deployment. With expertise in the latest privacy standards and methodologies, developing comprehensive threat models that safeguard against potential vulnerabilities, enhancing the security and privacy posture of organizations.

Project
Management

Using the S.M.A.R.T. principles and methods for planning, executing, monitoring, and closing projects of any scope and complexity, using the most suitable tools and techniques

Interested in working together with me? 
Feel free to contact me!

I would love to hear from you!  Use the form to send me a message and let's connect to see how I can bring value to your organization.